IT Consultancy & Audit Services in Dubai – Expert IT Consultants for UAE Businesses
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Point Solutions helps organizations understand their current IT environment, determine what they need, and plan the right next steps from infrastructure and storage to backup, recovery, and new office requirements. We are a Dubai-based company, established in 2002. We work with small and medium businesses and corporate organizations across the UAE.
Trusted IT Consultancy & Audit Company in Dubai Since 2002

Technology decisions are easiest to get right when you have a clear picture of what the business has in place. Knowing what systems you rely on, how they are linked, and where they are becoming obsolete helps you avoid buying equipment, moving offices, or changing how you store data.

That’s what IT consultancy provides. An IT consultant will review your current setup, talk through what the business needs from technology, and help you rank priorities for improvement. This isn’t like day-to-day IT support where things get fixed when they break. Consultancy is about the cause and the plan; support is about the fault.

Since 2002, Point Solutions has been delivering IT solutions to businesses in the UAE. Our consultancy has been derived from practical work on infrastructure, data storage, backup, and recovery, so recommendations are based on the practical performance of these systems. We are aligned on scope and do not commit to outcomes until we understand the environment.

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What Do IT Consultancy & Audit Services Include?

An IT consultancy is advice and planning based on a proper review of your technology. Depending on the scope agreed with Point Solutions, it may include:

Consultancy is different from IT support. Faults and day-to-day requests are handled by IT support. Consultancy pulls back. What should your environment look like? Where should you start changing? In many cases, the two go hand-in-hand: consultancy can set the direction, while our support and IT infrastructure services can help execute it.

Our IT Consultancy Services in Dubai, UAE & Across GCC

Any or all of the areas below may be discussed separately or as part of a wider assessment. What is included will depend on your environment and the scope agreed with you.
IT Assessment and Consultancy

First, we understand your business and its dependencies; then we look at the systems that support them. The idea is to have a common understanding of where you are and what’s most important before anything is suggested.

Consulting areas include:

  • The use and understanding of current systems
  • Business needs and priorities conversations
  • Finding technical constraints that influence your choices
  • Where included, documenting requirements and recommended next steps

New Office IT Planning

Getting IT right is easiest at the start of a new or changing office. We talk through what infrastructure the office will need, like the number of people, the power supply, and the size of the office. Implementation is through our IT infrastructure services in Dubai, as agreed.

Consulting areas include:

  • Understanding the IT requirements of the business
  • Networking and Connectivity Requirements
  • Relevant hardware and infrastructure
  • Associated Services that may be required
  • Coordination with implementation services as agreed
IT Infrastructure Assessment and Advisory

We have experience in infrastructure, including cabling, networks, Wi-Fi, firewalls, telephony, and security systems, including work enhancing and managing an existing business center network. We bring that experience to bear in reviews of how your infrastructure is configured, and where it may need to change.

Consulting areas include:

  • Network and Connectivity Setup
  • Infrastructure and hardware needs
  • Servers and storage for your environment
  • Upgrade – Business Change considerations
  • Planning for growth in users and devices
IT Security and Backup Review

We also do security and backup audits. Our security services include firewall and endpoint security. An agreed assessment can consider how these are configured in your environment. This is a practical test of your arrangements, not a formal compliance check.

Consulting areas include:

  • Firewall security settings
  • Internet and endpoint security tools
  • Separate guest access and other network access arrangements
  • Existing backup arrangements and security arrangements
Data Storage, Backup and Recovery Advisory
Point Solutions has long specialized in data storage, backup and recovery. The advice here begins with the data you have, how much you depend on it, and what would happen if you lost access to it. Related services include data storage, data backup and protection, and disaster recovery Consulting areas include:
  • Comprehension of Storage Requirements
  • Examine existing backup arrangements
  • Recovery requirements
  • Assessing the need for related storage, backup or disaster recovery services

IT Project and Implementation Advisory

The requirements were not clear at the beginning, and this leads many IT projects to fail. We consult from assessment through design, implementation, and follow-up after the project so the plan and the delivery stay connected.

Consulting areas include:

  • Understanding the project requirements
  • Identifying system dependencies
  • Given the infrastructure required
  • Implementation planning requirements
  • Discussion of follow-up support where appropriate

IT Planning and Technology Recommendations

Once the picture is clear, the question is what to do and in what order. We help you look at the right options for your needs, so upgrades and purchases are part of a plan, not a reaction to the most recent failure.

Consulting areas include:

  • Review of current needs and priorities
  • Identify upgrade considerations
  • Where this is part of the engagement, comparing appropriate options
  • To look at how infrastructure supports everyday operations
  • Outlining the practical next steps
Connected IT Capabilities
Point Solutions also offers consultancy services. The same company works in infrastructure, managed IT, IT support, data storage, backup and disaster recovery, so recommendations are made with an understanding of how each is delivered and supported.

Obtain a complimentary consultation with our IT team, which is located in Dubai. We will evaluate your existing IT infrastructure and recommend cost-effective solutions that align with your organization's requirements.

Industries We Support

Point Solutions has implemented IT solutions in multiple vertical markets, and our project work includes education and commercial facilities. Whatever your sector, consultancy starts with your needs.

How We Approach an IT Consultancy Engagement
There is no fixed package. The scope, steps, and outputs depend on your environment and what you want to achieve, and we agree on them with you before work begins. Our consultancy projects generally move through four stages.
Assessment and analysis
We look at your current environment and requirements and analyze what the business needs.
Documentation
We record the findings and requirements in the form agreed with you.

Design and implementation

Where you want to proceed, we design the solution and, if you choose, help implement it.

Post-project consultancy

We follow up after the project to support what was delivered.

What Our Customers Say About Working With Point Solutions

For more than 20 years, Point Solutions has been a trusted IT partner to businesses across Dubai and the UAE. See what our clients have to say about working with us.

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Amr ElSharkawy
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Very professional , organised , experts with solutions . They dedicate themselves and their time to support their customers.
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Tareq Badarin
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I had an excellent experience with Point Solutions L.L.C. — the team is truly professional, responsive, and detail-oriented. A special thanks to Anuj and Thea for their outstanding support and professionalism throughout the process. They made everything smooth, clear, and efficient. Highly recommended for anyone looking for reliable and trustworthy service!
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Michael Krämer
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My laptop suddenly stopped working and I had not backed up my data in years. Point Solutions came to the rescue and - thankfully - all my data could be retrieved. I liked how my request was handled. Competent, transparent and quickly. I am very happy with the service I have received and gladly recommend Point Solutions who might find himself in a similar situation that I was in.
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IJ Lafeuillee Muhammad
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Raj and Anuj at Point Solutions in Business Bay were incredible. Their customer service was outstanding — friendly, professional, and genuinely helpful from start to finish. They took my old HP PC, which I thought was on its last legs, and brought it back to life. It’s now running super fast, just like a brand-new model — and all at a very reasonable cost. I’m beyond impressed with their expertise and honesty. If I ever need IT support or repair in the future, Point Solutions is the only place I’ll go. Highly recommended — thank you Raj and team! Excellent. Excellent. Excellent.
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Varun Suri
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Had a great experience with Point Solutions! My Mac screen gave away, and everything was handled perfectly, from diagnosing the issue quickly to providing clear communication and delivering excellent service. Highly recommended for anyone looking for reliable Apple repairs.
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Admin Console
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Great service from Point Solutions and will definitely use them again and recommend to anyone for your IT requirements They managed to recover very important data from a broken laptop and did this all in two days Great works guys
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Puja Kayan Bhatia
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We recently worked with Point Solutions for the installation of a biometric attendance system and cloud storage solution at our company, and we couldn’t be happier with the experience. Raj really took the time to understand what we needed and delivered exactly that. What stood out the most was how prompt and efficient his service was. The entire installation went smoothly, with no downtime or disruptions to our work. The biometric system has made tracking attendance so much easier, and the cloud storage gives us the peace of mind that our data is both secure and easily accessible whenever we need it. Their professionalism, combined with a prompt approach and ongoing support, has made the entire process stress-free. We highly recommend Raj and Point Solutions for any company looking for reliable, top-notch service in biometric systems and cloud storage.
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David Crosbie
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Great service and very professional.
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Darshan Shah
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Competent. Professional. Understanding. Capable. Supportive. Awesome 🤩

Frequently Asked Questions About IT Consultancy in Dubai

We provide data services such as security and backup audits. We don’t provide consultancy assessments as compliance certifications. What the assessment covers and what is documented is agreed with you before the work begins.

Yes. We are a core service provider in the area of data storage, backup and recovery and can advise on your storage requirements, existing backup arrangements and recovery needs. Backup Review is included only when part of the agreed scope.

Yeah. We can talk about your needs, for example, the number of staff, electrical supply and office size, and the infrastructure the office will require. Where agreed, implementation is available through our IT infrastructure services.

It is contingent upon the size of your environment, the scope, and the work. We discuss expected timeframes with you when we scope the work.

Cost will vary based on the scope of the engagement. Once the scope is clear, we talk it through with you.

Call +971 4 393 6777, email info@pointsolutions.net, or use the form below. Tell us what you want to review, and we will discuss the next steps.

An IT consultant will look at your current technology, discuss what the business needs from it, advise on options, and help you plan the next steps. More informed decisions will be made about infrastructure, upgrades, and projects.

Dubai companies often hire, establish offices, or relocate, and IT decisions made in haste can be difficult to undo. With consultancy, you’ll know exactly what you’ve got and what you need before you sign up.

The scope is agreed with you and is dependent on your environment. This can involve reviewing infrastructure, understanding requirements, advising on options and upgrades, supporting IT planning and project decisions, and documenting requirements and recommendations where that is part of the scope.

IT support handles faults and day-to-day requests. IT consultants take a look at the bigger picture and help you decide what needs to be improved and in what order. Many companies use both.

“Yes. We can audit the relevant areas of your existing infrastructure within an agreed scope. We’re experienced at improving and running an existing network at IDS Business Center.

Yup. We can review what you have, talk through your needs, and help you decide what to upgrade, keep, or replace, and in what order.